What are your opening hours?
We are open 24/7, ensuring the drop off or pick up of your luggage at any time, day or night.
How secure are the lockers?
Our facility is equipped with 24/7 video surveillance and a secure self-service locker system. Each locker is accessible only by using your unique access code. Your belongings are always safe with us.
What sizes of lockers are available, and what can they hold?
We offer three locker sizes to meet your storage needs:
- Small Locker: Fits up to 2 small bags (H 28 x L 49 x P 43 cm).
- Medium Locker: Fits up to 2 medium suitcases (H 64 x L 37 x P 60 cm).
- Large Locker: Fits up to 4 medium suitcases or 2 large suitcases (H 97.3 x L 45 x P 60 cm).
How much does it cost to rent a locker?
Here is our pricing table:
- Small Locker: Starting at €4 for 2 hours.
- Small Locker: Starting at €4 for 2 hours.
- Small Locker: Starting at €4 for 2 hours.
How can I book a locker?
You can book a locker directly at our facility using the self-service locker. For long-term storage or special arrangements, contact us via WhatsApp or email.
Can I access my locker multiple times during the rental period?
Yes, you can open and close your locker as many times as needed during your rental period without any additional cost.
What if I need to retrieve my luggage earlier than planned?
You can access your locker at any time. The system is fully flexible to accommodate your schedule.
What happens if my rental time expires?
If your rental time expires, don’t worry — the locker will remain securely closed, and you can retrieve your luggage later by paying the additional amount for the extra time when you return.
Are the lockers sanitized?
Yes, our lockers are cleaned and maintained regularly to ensure a hygienic environment for your belongings.
What if I encounter an issue or need help?
Do you offer discounts for long-term storage?
Yes, we provide customized rates for long-term rentals. Please contact us via WhatsApp or email to discuss your needs.
Where are you located?
We are conveniently located just steps from Santa Maria Novella Train Station, at the following address: Borgo Ognissanti, 127 50123 Florence, Italy. This central location makes it easy for you to store your luggage and enjoy the city without any hassle.